Comprehensive Guide to Choosing the Right Dog Boarding Facility

Written by

Ally Fodero

Published on

Boarding your dog can be a difficult and stressful decision for any pet owner. You want to ensure your furry friend is comfortable, safe, and properly cared for when you need to travel or be away. Finding the right kennel or dog boarding facility is key. This comprehensive guide will cover the most important considerations and questions to ask when selecting a dog boarding provider, giving you peace of mind that your dog is in good hands.

Factors to Consider When Choosing a Dog Boarding Facility

When evaluating potential boarding kennels, there are several important criteria to take into account:

Location and Accessibility

Ideally, you’ll want to select a boarding facility that is conveniently located for dropoffs and pickups. Consider the proximity to your home or office and whether the facility has ample parking. You’ll also want to ensure the kennel is located in an area that is easy for you to access quickly in case of an emergency.

Facility Size and Capacity

Bigger is not always better when it comes to boarding kennels. Pay attention to the overall facility size and boarding capacity. An overcrowded kennel can create stress, noise, and safety issues. Make sure the facility is an appropriate size to accommodate all dogs comfortably. For some dogs, a smaller facility with less dog interaction may be preferred.

Cleanliness and Hygiene

Ensuring your dog stays in a clean, sanitary, and hygienic environment is paramount. When touring a facility, look for proper waste management, ventilation, regular cleaning and disinfection of kennels, and high standards of overall cleanliness. The kennels and all common areas should be free of odours and appear tidy.

Safety and Security Measures

You’ll want assurances that your dog will be safe and secure at all times. Examine the kennel construction and layout to ensure dogs cannot escape. Look for double-gated entry points, secure latches, and walls tall enough to prevent jumping. Also, ask about staff supervision protocols and emergency plans.

Staff Qualifications and Training

The kennel owners and staff should be qualified, experienced, and properly trained to care for dogs. Ask about any certifications, handling skills, and their overall philosophy on engaging with dogs. They should employ dog boarding methods that are positive and force-free.

Pet Services Offered

Many facilities offer amenities like dog grooming, training, or veterinary services on-site for added convenience. Evaluate which offerings would be useful to you when boarding your dog. For example, some kennels provide “dog daycare“ with group playtime and enrichment activities.

Reviews and Reputation

One of the best ways to assess a kennel is to learn about experiences from prior customers. Search online reviews and testimonials and request references to contact. A facility with a solid reputation will have predominantly positive feedback.

Key Questions to Ask

Questions Related to Services and Facilities

How Far in Advance Should I Book? 

Booking 1-2 months in advance is recommended, especially during peak travel seasons. This ensures you secure a spot and gives the kennel time to prepare.

What Vaccinations Do You Require? 

Commonly required vaccines include Rabies, Parvovirus, Distemper, Infectious hepatitis, and Kennel cough (Bordetella). Proof of vaccination ensures all dogs are up-to-date and protected against communicable diseases.

How Often Are Kennels Cleaned and Sanitized? 

Regular cleaning and sanitizing prevent the spread of disease and maintain a hygienic environment.

What Safety and Security Features Are in Place? 

Look for fire suppression systems, smoke detectors, secure fencing, and other safety measures.

Understanding the Boarding Environment

Will My Pet Share Spaces with Other Dogs? 

Many kennels allow dog socialization during play/recreation times. Ensure compatibility and safety between dogs by confirming they are separated by size and temperament.

Is the Facility Loud or Are There Other Potential Sources of Anxiety? 

Loud noises and excessive activity can create stress for boarded dogs. Look for kennels that minimize these factors and provide quiet areas for relaxation.

Are the Kennels Exposed to the Outdoors? 

Outdoor areas allow dogs to get fresh air and exercise. Ensure these spaces are secure and climate-controlled.

Assessing Health and Safety

Do You Have Access to the Phone Number of an Emergency Vet? 

Quick access to veterinary care is crucial. Ask about protocols if your dog needs medical attention.

What Are the Emergency Procedures? 

Ensure the facility has clear policies for contacting pet owners and seeking veterinary care in emergencies.

Staff Experience and Qualifications 

Staff should be pet first aid certified and medically trained. Ensure employees are bonded and experienced in identifying and addressing health issues.

Local Regulations and By-Laws 

Verify that the facility meets all local regulations concerning staff-to-dog ratios and the number of dogs accommodated.

Tips for a Smooth Boarding Experience

Trial Run: Book one night to test the facility before an extended stay.

Maintain Normal Routine: Bring your dog’s regular food to prevent stomach upset and maintain their normal feeding and walking routine.

Pack Familiar Items: Bring familiar toys or bedding with your dog’s scent to reduce stress.

Confirm Details: Confirm all booking details, and pick-up/drop-off times, and provide contact information for emergencies.

Toronto-Specific Considerations

Toronto-Specific Regulations and Limitations on Dog Boarding 

Toronto has municipal by-laws that dictate the licensing and zoning regulations for commercial dog boarding operations. Residential homes are restricted to a maximum of 6 boarded dogs. Ensure any facility you choose complies with all city regulations.

Dog Boarding Options in Toronto 

Toronto offers a variety of boarding facilities ranging from small in-home pet sitters to larger boarding and doggy daycares. There are also options to have a sitter stay in your home while you are away. Consider what environment would be best suited to your dog’s needs.

Local Resources and Organizations for Pet Owners 

Tap into Toronto’s robust pet community for recommendations on boarding facilities. The Toronto Humane Society provides a Pet Service Provider Directory to search for local accredited businesses.

Why Choose Soulmutts Toronto for Boarding Your Dogs

Soulmutts Toronto Ltd. excels in providing exceptional dog care services and premium amenities, guaranteeing a safe, comfortable, and engaging experience for your dog.

  • State-of-the-Art Facilities: Our 4500 sqft indoor space and the largest outdoor play area in downtown Toronto provide ample room for dogs to exercise and socialize.
  • Experienced and Trained Staff: Our team of full-time experts in dog behaviour and care ensures personalized and attentive service for every dog, giving pet parents peace of mind.
  • Safety and Health Measures: We prioritize safety with a professional-grade HEPA Air Filtration System and strict vaccination requirements, ensuring a clean, healthy environment for all dogs.
  • Personalized Care and Attention: Each dog receives customized feeding schedules and individual care routines, ensuring they feel comfortable and well-cared for during their stay.

With these unmatched features, Soulmutts Toronto Ltd. delivers the highest quality care and attention, making it the ideal choice for boarding.

Choose the Right Dog Boarding Facility 

Choosing the right dog boarding facility in Toronto requires careful research and consideration. By asking the right questions and observing the facility and staff, you can ensure your dog will be comfortable and well-cared for while you’re away. 

Trust your instincts and select a top-quality kennel focused on safety, cleanliness, compassionate care, and communication. This will provide a positive boarding experience for both you and your dog.